At Imaging Solutions, we have a team of IT experts to assist you in any IT service you require. Whether it’s server installation or applications support for any of our covered software, including DICOM and HL7 routing services and imaging review software.
Imaging Solutions offers you access to an emergency over the phone customer support at any time you require it to all customers. This access is included in our escalated support coverage options with all requests being handled by our online support portal managed by our trained support agents who will be able to assist with any of your enquiries. Our trained technicians can assist you remotely in troubleshooting any issues you might be having with DICOM and/or HL7 routing.
Imaging Solutions uses remote access/support applications to provide fast problem-solving solutions and resolutions. We offer a range of available training to assist you in the configuration and use of all types of medical software. If you have any questions regarding the software licenses, servers and coverage of these items, do not hesitate to contact us.